DOSSIER · 2026-03-22 · 7 MIN READ
Northwind Health cut its close from five days to two
A healthcare SaaS company unified finance, ops and revenue onto one memory and cut its monthly close by 58% — without changing the close team.
- CLIENT
- Northwind Health
- INDUSTRY
- Healthcare SaaS
- SCALE
- 180 seats
- REGION
- US · HIPAA
THE CHALLENGE · BEFORE AIXYS
What was broken.
The close process spanned Stripe, a separate billing tool, a CRM-owned revenue view, and a shared spreadsheet for invoice adjustments. The finance lead spent three days every month reconciling numbers that should have matched on day one.
THE SOLUTION · AIXYS
What we did.
Revenue, invoicing and finance moved into Aixys with live event-sourced ledgers. HIPAA residency configuration was set at the tenant level. The close now runs as a series of cited AI memos, each grounded in the underlying event log.
THE OUTCOME · THE RECEIPTS
What moved.
The close dropped from five business days to two. Audit prep went from weeks to hours because the memory IS the audit trail. The finance team ran Q1 2026 with headcount they thought they needed two more hires for.
- Close time0%
- Audit prephours0not weeks
- Headcount avoided0hires
- Cited AI memos0/quarter
The close went from five days to two. Not because the AI got clever — because the numbers were already on the same canvas.
NEXT STEP · FOR YOUR TEAM