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AIXYS · ACT V · THE PROMISE

Enterprise.Built like infrastructure.Paper that signs on the first read.

The surface that runs your company has to run like infrastructure. Four promises to the teams whose job it is to verify them — security, privacy, reliability, governance — with the evidence package behind each one.

  • TRUST TIERENTERPRISE
  • REGIONUS · EU · UK · APAC
  • SLA99.98%
  • DPAPRE-SIGNED

THE FOUR PILLARS

Four promises, wired together.

Scroll the pillars. The sentinel tracks which one you’re reading. Each promise is a set of specific contracts you can hand to your team — not a paragraph of reassurance.

SECURITYPRIVACYRELIABILITYGOVERNANCE01 / 04

THE SENTINELactive / sweep · 14s

  1. 01SECURITY

    Zero-trust substrate, signed every hop.

    Requests are signed, secrets are scoped, paths are auditable. No shared databases, no shared keys, no shared surprises — ever.

    Audits
    SOC 2 Type II · ISO 27001 · HIPAA-ready
    Encryption
    AES-256 at rest · TLS 1.3 in transit
    Access
    SSO (SAML / OIDC) · SCIM provisioning
    Testing
    Quarterly third-party pen test
  2. 02PRIVACY

    Your data is yours. Never ours.

    We don’t train on your data. AI answers are grounded on your tenant only. Residency is pinnable per record class, not just per customer.

    Training
    Customer data never used to train models
    Residency
    US · EU · UK · APAC
    Contracts
    GDPR DPA · UK IDTA · SCCs on file
    BYO model
    Supported for regulated workloads
  3. 03RELIABILITY

    Infrastructure-grade uptime, published.

    Aixys runs like an air-traffic system: redundant, observed, honest about outages. The status page our oncall watches is the one you read.

    SLA
    99.98% Enterprise · 99.95% all tiers
    Topology
    Multi-region active/active
    Failover
    RTO < 5m · RPO < 60s
    Oncall
    Incident commander 24/7/365
  4. 04GOVERNANCE

    Every change is an event, every event an actor.

    The surface that remembers everything also remembers who did what. Your compliance team inspects actions, not mailboxes.

    Audit
    Immutable log across every module
    RBAC
    Role + field-level access
    Residency
    Per record class, not just per tenant
    Hold
    Legal-hold + discovery tooling built in

LIVE · OBSERVED

The numbers we publish.

The status page our oncall watches is the one you read. Trailing windows update in real time; we don’t round up.

UPTIME · 90d99.99%aggregate across all tenants and regions
P99 LATENCY184msmemory query · trailing 30 days
INCIDENTS · 90d2one SEV-3, one SEV-4 · post-mortems public
RECOVERY OBJ.< 5mRTO contracted at Enterprise tier

THE MAP

Six regions. Active / active.

Pin residency per record class. Fail over region-to-region with no customer action. The arcs below are real cross-region failover paths — not decoration.

US-East · VirginiaUS-West · OregonEU · FrankfurtEU · LondonAPAC · TokyoAPAC · Singapore
  • REGIONS6
  • ACTIVE/ACTIVEYES
  • RTO< 5m
  • RPO< 60s

THE LATTICE

Everything your vendor desk wants to see.

  • SOC 2Type II
  • ISO 27001ISMS
  • HIPAABAA-ready
  • GDPRDPA · SCCs
  • CCPACPRA aligned
  • UK IDTATransfer
  • PCI-DSSv4 scope
  • ISO 27701Privacy

THE FOLDER

One folder your procurement can actually use.

Three tabs. Real artifacts behind each. No “we’ll get back to you”.

Vetted by the teams who asked the hardest questions.

We keep the full evidence package — controls, architecture, penetration tests and subprocessor list — under NDA. One email gets you the real documents, not a two-paragraph summary.

Audits
SOC 2 Type II · ISO 27001 · HIPAA-ready
Encryption
AES-256 at rest · TLS 1.3 in transit
Access
SSO (SAML / OIDC) · SCIM provisioning
Testing
Annual third-party pen test + continuous scanning
Secrets
Hardware-rooted KMS · per-tenant keys
Incident response
24/7 on-call · public post-mortems

ENTERPRISE · CROSS THE LINE

When the legal team says yes,
your operators are already on.

Start with a dossier. Move to a pilot. Go live in weeks, not quarters. Enterprise onboarding is white-glove end to end.